Frequently Asked Questions
When are the facilities available?
Bookings are made on a first-come, first-serve basis. Saturday and Sunday afternoon lunch events run from 11am to 4pm and evening events from 5pm to 2am. Full-day buyouts are available Saturday and Sunday. Bookings are available on statutory holidays; a $1000 surcharge applies.
What does it cost to use the facilities?
There are both room rental charges and minimum food & beverage spend requirements that may apply. All minimums are exclusive of taxes and gratuity. Please see event package or speak to an event coordinator for details regarding room rental charges and minimum spend requirements.
Is parking available?
Underground parking is available at First Canadian Place located on the south side of Adelaide between York and Bay Streets. Prepaid parking passes or valet service can be arranged for your guests by contacting your event coordinator. We are happy to provide you with maps, directions and specific parking instructions.
Who is my contact on the day of the event?
The scheduled event manager will be your on-site contact the day of your event.
Do you have a cancellation policy?
Your contract may be terminated with formal written notice within 15 days of signing. A $500 administration fee + GST will be deducted from your deposit. All deposits and payments are non-refundable if notice of cancellation is received more than 15 days after signing. Oliver & Bonacini reserves the right to terminate any functions for which payment of final estimated invoice has not been received five (5) business days prior to the event.